Frequently Asked Questions

Hair loss concerns are evaluated by the Dermatology department. Dermatologists diagnose the cause of hair loss and recommend appropriate treatments.

Using a shampoo suited to your hair type; applying nourishing natural oils such as rosemary, pumpkin seed, coconut, grape seed, poppy seed, flaxseed, hazelnut, sesame, and almond oil; ensuring adequate intake of biotin and vitamin D; and protecting hair from sun exposure and air pollution with masks and leave-in hair care milk can help reduce hair loss.We recommend exploring our solutions that include these ingredients.

Excessive hair loss can be caused by genetic factors, stress and psychological factors, nutritional deficiencies, hormonal imbalances, incorrect hair care, pregnancy and postpartum period, certain diseases and medications, and aging.

Male pattern hair loss (androgenetic alopecia) can cause early hair loss due to genetic predisposition.Severe stress—such as university exams, work pressure, or personal problems—can trigger hair loss by disrupting the hair growth cycle.Healthy hair growth requires nutrients like B vitamins, iron, zinc, protein, and omega-3 fatty acids. An unbalanced, fast-food–heavy diet may increase hair shedding.Hormonal fluctuations in young people—especially thyroid disorders, polycystic ovary syndrome (PCOS), or changes in testosterone levels—can also lead to hair loss.Poor sleep, irregular eating habits, and alcohol/smoking negatively affect hair health and may increase shedding.

Hair loss is a completely natural process. Losing 50–100 strands of hair per day is considered normal.When you gently pull your hair (for example, running your fingers through it and pulling lightly), losing 1–3 strands is usually normal.However, if 5–10 strands or more come out every time you pull your hair, this may indicate excessive shedding.

Hair loss can be a symptom of certain health conditions. If you experience excessive hair shedding, consulting a doctor to identify the underlying cause can be helpful.Possible causes include thyroid disorders, anemia, polycystic ovary syndrome (PCOS), autoimmune diseases, certain skin conditions, diabetes and insulin resistance, stress, and depression.If hair loss has been ongoing for a long time and you notice visible thinning, it is recommended to consult a dermatologist or an internal medicine specialist.

Hair loss during showering is generally normal, but the amount matters when determining whether it is natural shedding or excessive loss.Shedding 50–100 hairs per day is normal. Water weighs hair down and allows already-loosened strands to fall out more easily.If you do not wash your hair for several days, shed hairs may accumulate and appear to fall out all at once during washing, making the loss seem greater.Very hot water can weaken hair roots and dry out the scalp, increasing hair loss.Shampoos containing harsh chemicals may also weaken hair roots. Using sulfate-free, nourishing shampoos can help reduce shedding.

Yes. Seasonal hair loss is usually temporary and often resolves on its own within a few weeks to months as the hair growth cycle normalizes.

Dermatological shampoos containing ingredients such as biotin, keratin, caffeine, or garlic extract are commonly recommended.Products that are free from SLS and parabens should be preferred.